DSA Disclosures

1. Service classification under the DSA

The Y.O.D.O. Service stores information provided by, and at the request of, its users (Account Holders, Delegates, Recipients). It is therefore an information society service consisting of the storage of information provided by a recipient of the service and qualifies as a hosting service within the meaning of Article 3(g)(iii) of the Digital Services Act.

The Service is not an "online platform" within the meaning of Article 3(i) of the Digital Services Act, because we do not, at the request of a recipient, store and disseminate information to the public. Stored content (sealed messages, instructions, contact details) is only released to named Recipients on a triggering event, in line with the Account Holder's instructions, and is never published or made available to the public at large. The additional obligations applicable to online platforms (Section 3 of Chapter III) therefore do not apply.

2. Single points of contact

For Member State authorities, the Commission, and the European Board for Digital Services (Article 11): communications may be sent in English by email to info@yodo.ltd with the subject line "DSA Authority Contact". A response will be initiated without undue delay.

For recipients of the Service (Article 12): recipients may contact us directly, rapidly, and in a user-friendly manner by email at info@yodo.ltd, or via in-Service support where available. We do not rely solely on automated tools to communicate with recipients.

3. Legal representative in the Union (Article 13)

Y.O.D.O. Ltd is established in the United Kingdom and offers the Service in the European Union. Under Article 13 of the Digital Services Act, we have appointed a legal representative in one of the Member States where we offer the Service.

4. Terms transparency (Article 14)

Our Terms of Service and Acceptable Use Policy set out, in plain and intelligible language, the restrictions we impose in relation to the use of our Service in respect of information provided by recipients. They cover our content rules, our policies, procedures, measures, and tools used for the purposes of content moderation (including any human review and any algorithmic decision-making), and our internal complaint-handling system. We act in a diligent, objective, and proportionate manner in applying and enforcing those restrictions, with due regard for the rights and legitimate interests of all parties involved, including fundamental rights enshrined in the Charter of Fundamental Rights of the European Union.

We notify recipients of significant changes to those terms in line with section 22 of the Terms of Service.

5. Transparency reporting (Article 15)

We will publish, at least annually, a machine-readable transparency report on content moderation engaged in during the relevant period. The report will cover, to the extent applicable to a hosting service that is not an online platform:

• the number of orders received from Member State authorities (Articles 9 and 10), categorised by the type of illegal content concerned, and the median time to inform the authority of the receipt of the order and to give effect to the order;
• the number of notices submitted in accordance with Article 16, categorised by the type of alleged illegal content concerned, any action taken pursuant to the notices distinguishing whether the action was taken on the basis of the law or our Terms, and the median time needed for taking the action;
• meaningful and comprehensible information about content moderation engaged at our own initiative, including the use of automated tools and the measures taken to provide training and assistance to persons in charge of content moderation;
• the number of complaints received through any internal complaint-handling system, the basis for those complaints, decisions taken in respect of them, the median time needed for taking those decisions, and the number of instances where those decisions were reversed.

The first reporting period begins on 5 June 2026. We currently fall within the small-enterprise carve-outs available under the DSA and will publish reporting proportionate to our size.

6. Notice-and-action mechanism (Article 16)

Any person or entity may notify us of content on the Service they consider illegal. The full procedure (including the elements your notice should contain and our acknowledgement and action timing) is set out in our Acceptable Use Policy.

7. Statement of reasons (Article 17)

Where we impose a restriction on the basis that content is illegal or incompatible with our Terms, we will provide the affected recipient with a clear and specific statement of reasons in line with Article 17 of the DSA. Restrictions covered, content of the statement, and routes for redress are set out in our Acceptable Use Policy.